Privacy Policy

1. Information we collect

When you use GlacierHub, we collect information you provide directly: your name, email address, and any data sources you configure. We also collect usage data such as queries submitted, dashboards created, and general interaction patterns to improve the product.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve GlacierHub
• Process your queries and generate dashboards
• Train and improve our AI models and knowledge graph
• Send you product updates and important notices
• Respond to your support requests

3. Data from external APIs

GlacierHub fetches data from third-party APIs on your behalf. We do not store the raw data returned by these APIs beyond what is needed to render your dashboard in the current session. Cached responses are temporary and automatically cleared.

4. Data sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate the platform (hosting, analytics, AI processing), but only as needed to provide the service.

5. Data security

We use industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No system is perfectly secure, but we work to protect your information.

6. Your rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us. If you delete your account, we will remove your personal data from our systems within 30 days.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. Analytics, if enabled, use privacy-respecting, cookie-free methods.

8. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or through the product. Continued use of GlacierHub after changes constitutes acceptance of the updated policy.